Send service and support data like CSAT and ticket volume from Zendesk to Appcues for in-app targeting and personalization, and Appcues survey and event data to Zendesk for more customer context.
Send user data like plan tier, account owner, and more from Zendesk to Appcues for in-app targeting and personalization, and Appcues survey and event data to Zendesk to inform sales conversations.
Appcues’ Slack integration makes it easy to update Slack in real-time when users respond to NPS surveys, complete or skip Appcues flows and Checklists, or submit information via a form. Customer-centricity has never been easier.
See which users are interacting with which of your Appcues flows. You can also send survey responses (like NPS scores) directly to Intercom.
Enable communication across devices. With Localytics, you can send push notifications based on a user's interactions with an Appcues experience.
Track events from your own application in Heap, and then measure the impact that your Appcues experiences have on your users' behavior.
Track the performance of your Appcues experiences in Mixpanel. Set up onboarding, activation, and retention funnels in Mixpanel to test and adjust your flows.
Pass Appcues behavioral data into Klaviyo to trigger email communications targetted to users based on what they did with Appcues.
Reach out to users depending on what they did in Appcues. For example, this integration enables you to send an email two weeks after a user skipped the onboarding flow.
Measure the impact of your flows by creating funnels in Amplitude. Then, test and adjust your flows to ensure they are optimized for success.
Target users based on what they did with Appcues. For example, send a follow up email based on the score of an in-product NPS response.
Find out how different acquisition channels affect user interactions with your flows, and identify where your most engaged and active users come from.
Analyze and visualize the entire customer journey from first marketing touch to product usage, and send trigger-based emails after Appcues experiences are seen.
Automatically sync Appcues events to your Segment account, then send that data off to other Segment integrations, including Mixpanel, Heap, and Google Analytics.