GET MORE FEEDBACK
Email surveys get ignored, and conversations happen too late. Ask questions inside your product—with surveys and NPS—so feedback is more accurate and actionable.
You don’t always know if a customer is happy, stuck, or slipping away—and by the time you find out, it’s can be too late to change the outcome. Check in at the right moment, when their feedback is fresh and honest:
You caught the moment, got honest answers, and followed through.
MEASURE
Trigger NPS surveys at the right moment, then follow up automatically based on score. Keep a live view of user sentiment right inside your product.
DISCOVER
Launch one-off surveys to gather feedback on features, priorities, or goals—and deliver results straight to Slack, Google Sheets, or your analytics stack.
PERSONALIZE
Capture details like role, goals, or team size—and use them to tailor in-app flows, emails, and mobile messages that feel made for each user.
WHAT OUR CUSTOMERS SAY
"We launched our NPS survey in-app with Appcues and tripled the number of responses in half the amount of time."
Sr. Customer Marketing Manager
4.5/5
"I like the ease of building flows, collecting NPS, making checklists. All in one place."
Product Growth
4.5/5
"That the service is so versatile, you can use it for both guides and direction for your customer as well as for reviews and NPS score."
Support Tech
5/5
"Appcues is super intuitive and makes it easy to ramp up quickly. The NPS feature has been critical to our business. It's become one of the most important ways we collect feedback from customers and features heavily in our company-wide monthly business reports."
5/5
"One of the most important things we struggled in the past was getting feedback on new features we are creating. Appcues allow us to guide the user in the correct way and in the end getting the needed feedback through surveys or reports, making our work way more productive."
UX/UI Manager
5/5
"In-app surveys have helped test product enhancements that prioritized new features that we didn't think were of high value; data-driven! In addition to helping with the roadmap, having the survey data within the app saved us weeks or months of manual effort."
Group Product Manager
4.5/5
NPS follow-ups kept breaking across tools, so we built one simple, consistent workflow to manage it all.
