Appcues + Intercom

Pass event data to enable customer support teams to take action based on user interactions with in-product experiences.
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About this integration

Appcues' Intercom Integration makes it easy to see how users are interacting with in-product experiences, so they can better support those users and increase satisfaction.

  • Understand which users are completing and skipping in-product flows, checklists, and more to help your teams provide more valuable support and follow-up communication
  • Pass NPS scores and feedback to Intercom for a more complete view of customer satisfaction

Who can use this feature

💰Intercom via Appcues is available on Essentials, Growth and Enterprise plans.

💰Intercom via Zapier is available on Essentials, Growth and Enterprise plans.


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About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

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