Sales and marketing teams have long relied on the power of lifecycle messaging to get more and more ...
Julia Chen, September 21 2017
For many product people, “sales” can be a bad word. In their minds, if you focus your attention building ...
Ty Magnin, September 19 2017
Everyone might be trying to sell something, but not all approaches to selling are equal.
Julia Chen, September 14 2017
If there's one thing Amazon employees dread, it's getting an email from CEO Jeff Bezos containing a ...
Ty Magnin, September 12 2017
It does not matter how great you think your product is if your users do not agree.
Rishabh Saxena, September 6 2017
What began as a meager startup in 1998 has now become one of the world's most ubiquitous online payment ...
Ty Magnin, August 31 2017
“So...what is this supposed to do?” I hear.
Julia Chen, August 30 2017
Few moments matter more to an app’s success than onboarding: the process of orienting new users to your ...
Elizabeth Ballou, August 29 2017
Product redesigns and 2.0s are moments of accomplishment and celebration for product teams. But with ...
Julia Chen, August 17 2017
This is a guest post from Patrick Campbell, founder and CEO of Price Intelligently.
Patrick Campbell, August 16 2017
Canceling ≠churn. Too many SaaS teams see the moment when a customer presses the “Cancel my account” ...
Julia Chen, August 8 2017
For centuries, every business interaction we had involved people. Way back in ancient Greece, citizens ...
Chris Savage, August 1 2017
