What's the difference between a tool and a product? Are platforms and ecosystems the same thing? We've got the answers to your questions.
Tooltips aren't just for web—they're one of the most popular and effective UI patterns for mobile apps, too.
Acronym alert! We took a close look at the 7 most important growth metrics for SaaS, and how you can use them for sustainable growth.
How top software companies are creating mutually beneficial connections between products to deliver more value to the modern user.
Churn prevention shouldn't be about damage control. It should be about creating user experiences so good that people want to stick around.
When there's a free alternative to just about everything digital, how do you convince users to upgrade to a premium plan?
Engagement strategies are constantly evolving. Here are 10 tried-and-true ways to increase retention and delight users in 2020.
The right customer metrics can tell you who is leaving your product, when they're churning, and (most importantly) why.
Which product or behavioral analytics tool should you choose? We took a close look at 13 of the most popular and promising options.
Our most-loved content from 2019, all in one place.
A beloved holiday classic to read to your developers at bedtime.
Should you choose an annoted, embedded, or dedicated UX pattern for your onboarding experience?
Churn isn't all bad. Here's how to stop panicking and start learning from your churn rate.