Trusted by 1,500+ orgs improving the customer experience

"Being able to quickly and easily target Appcues content with CRM data is a game-changer. Our team can now move a whole lot faster."

Jackie Smith
Manager of Customer Onboarding, Privy

Feature comparison

Web apps
Mobile apps
Start
Ideal for early-stage startups going from 0 to 1.
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Grow
Ideal for teams at high-growth companies.
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Enterprise
Ideal for enterprises and custom implementations.
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in-app experiences
Flows
?
Combine Modals, Slideouts, Hotspots and more to build in-product tours and walkthroughs.
Checklists
?
Motivate new users drive them to value with step-by-step guidance.
Tooltips
?
Draw a user's attention to a specific element with one or a series of Tooltips.
Banners
?
Deliver important announcements that display at the top of a user's screen.
Surveys
?
Capture customer feedback while users are in the moment.
Resource Center
?
Offer on-demand education & support with Launchpad, our in-app resource and notification center.
Add on
NPS
?
Understand user sentiment with a recurring survey and feedback touchpoint.
Add on
Persistent Icons & Buttons
?
Provide helpful context and on-demand education with icons and button Pins.
Add on
Custom Themes & CSS
?
Create reusable, branded themes with custom fonts, colors, and more.
Multi-channel experiences
new!
In-App
?
Engage users in-app with Modals, Checklists, Tooltips, Slideouts, and more.
Email
?
Extend the reach of user engagement campaigns with connected email messaging.
Add on
Add on
Add on
Branching Workflows
?
Use Workflows to automate multiple touchpoints over time, across channels.
Add on
Add on
Add on
Targeting
Published Experiences
?
Total count of live, published Appcues Experiences at any given time.
50
100
150+
Segments
?
Build groups of users for easy, repeatable experience and message targeting.
50
100
150+
Event-Triggering
?
Show experiences immediately after a user takes action in real-time.
Dynamic Personalization
?
Increase relevancy by personalizing your Flows with your existing user properties.
Scheduling
?
Schedule Flows, Banners, and Pins to automatically publish and unpublish.
Localization
?
Reach a multilingual audience by localizing your experiences into multiple languages.
Priority & Frequency Controls
?
Control exactly who sees each Flow and how often.
insights
User & Account Profiles
?
See a list of Users and Accounts and track their product usage over time.
Experience Reporting
?
Comprehensive insights about the performance and engagement of your Experiences.
Usage Reporting
?
Track and monitor how often any event occurs within your product.
A/B Testing
?
Run control and A/B tests to maximize flow performance and measure ROI better.
No-Code Event Tracking
?
Easily track events by selecting an element in your product (no code needed).
Goals
?
Measure how Flows are influencing user behaviors - including activation moments, feature adoption, upgrades, and more.
Reporting History
?
Report on historical data and performance over time.
12 months
24 months
36 months+
data integrations
Public API
?
Import and export data via our Public API.
Product Analytics
?
Send and receive data from Heap, Mixpanel, Amplitude, and Google Analytics.
CDP
?
Send and receive data from Segment and Rudderstack.
Session Recording
?
Send data to FullStory, Hotjar, or LogRocket to see how users engage with in-app experiences.
Zapier
?
Build automated workflows to eliminate repetitive tasks.
Salesforce
?
Send and receive data from Salesforce.
Hubspot
?
Send and receive data from HubSpot.
Marketo
?
Send and receive data from Marketo.
Zendesk
?
Send and receive data from Zendesk.
Slack
?
Send alerts and survey responses to Slack to in real-time.
Events Broadcaster
?
Automate delivery of Click-to-Track Events to the tools you've integrated, in real-time.
Webhooks
?
Automatically pass data to other tools.
1
5
10+
account
Team Members
?
Number of users in your account.
5
15
Unlimited
Multi-Account Support
?
Switch between multiple accounts with the same login credentials.
Roles & Permissions
?
Set specific permissions by user. Basic includes Admin and Publisher roles; Premium includes Editor role.
Basic
Basic
Premium
Terms of Service
Standard
Standard
Custom
security
Compliance
?
SOC 2 Type II, HIPAA, CCPA, GDPR
Identity Verification
?
Ensure only users you verify can access their Appcues experiences.
SAML 2.0 SSO
?
Access through Okta, OneLogin, and more.
Add on
Enhanced Security & SLA
?
Custom security needs.
Activity Logs
?
Get a log of HTTP requests for security auditing.
HIPAA support
?
Safeguard Protected Health Information (PHI).
Add on
Contact us
support
Support
?
Support for all questions from installation through troubleshooting.
Email
Email & Video
Email & Video
90-day Onboarding Program
?
Expert support to get your teams up and running quickly.
Dedicated Success Manager
?
Custom training, education, and support whenever you need it.
Tech. Implementation Manager
?
Appcues will work with you to make sure everything about your installation sets you up for success.

Frequently asked questions

do you have a free trial?
how are your MAU (monthly ACTIVE users) calculated?
Can I try Appcues before committing to a plan?
What happens if I go over my plan limits (exceed the MTUs or Messages allowed)?

Have another question?
Check out Appcues Docs!

Appcues docs