
Have another question? Check out Appcues Docs!
Yes! Our free trial lets you experience the full value of Appcues and confirm technical fit. We’ll start with a call to make sure it’s a good fit for your goals and tech stack, then you can show unlimited flows to your users for 14 days.
MAUs are calculated as the total number of users who sign in to your platform in any given month. We don’t charge you for dormant users who may be in your database but don’t log any activity during a given month.
Absolutely—no credit card required.
If you exceed any limits on your plan, we'll keep all of your Appcues experiences running and somebody from our team will reach out about upgrading your account at your next billing cycle.
Appcues is built to meet the security and compliance standards required by growing and enterprise teams.
We maintain:
• SOC 2 Type II Report
• GDPR and CCPA compliance support
• A published Data Processing Addendum (DPA) and Privacy Policy
• A documented and transparent subprocessor list
• Regular third-party penetration testing
• Advanced security controls and SLAs on Enterprise plans
Additionally, for teams with EU data residency requirements, we offer a separate EU data hosting environment where customer data is stored on EU-based infrastructure. Appcues operates under a global support model, and any cross-border access is governed by GDPR-compliant transfer safeguards, including the Data Privacy Framework and applicable contractual protections.
For full documentation, security reports, and detailed compliance information, visit our Trust Center.