Appcues + Zoho CRM

Automatically pass user properties for better targeting and enable teams to see how users interact with in-product experiences.
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About this integration

Appcues' Zoho CRM Integration (through webhooks) enables you to deliver more personalized and effective in-product experiences and see how users are interacting with in-product experiences.

  • Let sales and service teams see what prospects are doing in-product by updating contacts in Zoho CRM when users skip, complete, and interact with in-product experiences (flows, checklists, etc.)
  • Automatically pass user NPS scores and survey feedback to Zoho CRM contacts to trigger additional follow up

Who can use this feature

💰Zoho CRM via webhooks is available on Essentials, Growth and Enterprise plans.


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About Zoho CRM

Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Zoho CRM helps businesses of all sizes build excellent customer relationships, with features like an inbuilt AI sales assistant, sales pipeline management, marketing automation, analytics, and more.

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