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Capture user opinions, preferences, and attributes with surveys and feedback touchpoints. Leverage results to build a product your users love.
Use Appcues NPS surveys to gather quantitative and qualitative data about customer sentiment, preempt churn, and identify your biggest advocates.
Gather declared data and feedback on your product roadmap, features, and product capabilities.
Create a feedback loop. Offer users a chance to provide feedback when they achieve a significant milestone or take a critical action within your product.
Sitemate doubled the frequency of weekly feedback.
Couchsurfing increased survey response rate by 4X.
Toast halved their survey response time.
Create an NPS survey or form to gather feedback from your users at relevant moments in their journey.
Show your surveys to the right audience—create and save user segments based on behavior and attributes.
Gather survey responses to analyze results. Create segments based on user sentiment and follow up with relevant in-product messaging.
“Appcues’ NPS product literally took 3 minutes to set up and get going. It instantly segmented my users appropriately and captivated the team as responses came rolling in.”
“We’ve done NPS through email, but there’s nothing like capturing feedback in-product. It only took minutes to get set up and the insights are incredible!”
“Appcues NPS looks clean and polished, and quadrupled our response rate. It’s easy to use—we love it!“
