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Overheard in product: Software happiness, rebooting brains, retention, cheap code, and productivity

We've been eavesdropping. Find out what product folks were buzzing about on social and Slack last week.
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We’re back with part 13 of Overheard in Product—a series where we round up all of the tantalizing conversations from product folks that you may have missed on the web last week.

This week, we talk about the state of software happiness, the difference between human brains and computers, why retention is the new growth, the tradeoff between hiring sales people and writing code, and some facts and advice about productivity.

Let’s get to it.

If you’re happy and you know it, log in

Investor advisor Brianne Kimmel shared some shocking stats from G2 Crowd’s State of Software Happiness Report.

this is a tweet from brianne kimmel about the state of software happiness report from g2 crowd

Read G2 Crowd’s full report here.

Food for thought: As Brianne suggested, try running an internal survey about the software tools your team uses to see which ones are causing the most friction.

Whatever the opposite of brain drain is

LeeAnne Rimel, Principal Admin Evangelist at Salesforce, retweeted a quote from Tony Schwartz via Compassionate Coding.

this is a tweet from leeanne rimel about balancing work and relaxation for optimal creativity

Food for thought: How can you structure your day to move more rhythmically?

It’s Q2. Do you know where your retention is?

Scott Belsky, Adobe's Chief Product Officer and Executive Vice President of Creative Cloud, shared an observation from last week’s Adobe Summit.

this is a tweet from scott belsky cpo of adobe, who notes that "retention is the new growth" was a big theme for saas companies at this year's adobe summit

Food for thought: If you haven’t taken a peek at your retention rate lately, consider this your invitation. (And here’s a quick refresher on how to measure retention and some tips.)

A little codes a long way

CEO of Databox Peter Caputa IV started a discussion about product-led sales (to say the least).  

this is a tweet from @pc4media that reads: It will always be cheaper to write more code than to hire more salespeople

Folks chimed in about the synergy between good sales people bringing feedback to the product teams and how this might change (or not) when you’re selling something with enterprise complexity.

Food for thought: If your product should be selling itself, does it deserve its own quota?

Bonus: What makes someone productive (and others...not)

An HBR article shared survey results from ~20k respondents to shed light on the relationship between habits and productivity.

In summary, they found:

  1. Working longer does not make you more productive.
  2. Age and seniority are correlated with productivity.
  3. Productivity is gender agnostic—but the habits that make productivity possible vary between genders.

What habits enabled success? Conscious planning around a few top priorities, being able to organize lots of inbound information and tasks, and emotional intelligence around what their coworkers need.

Read the full article, “What Makes Some People More Productive Than Others.”

Author's picture
Margaret Kelsey
Director of Marketing at OpenView
Margaret Kelsey is the Director of Marketing at OpenView. Before OpenView, she made immeasurable contributions to Appcues' marketing programs as the Director of Brand and Creative. She’s a big fan of puns, Blackbird Donuts, and Oxford commas—probably in that order.
Skip to section:

Skip to section:

We’re back with part 13 of Overheard in Product—a series where we round up all of the tantalizing conversations from product folks that you may have missed on the web last week.

This week, we talk about the state of software happiness, the difference between human brains and computers, why retention is the new growth, the tradeoff between hiring sales people and writing code, and some facts and advice about productivity.

Let’s get to it.

If you’re happy and you know it, log in

Investor advisor Brianne Kimmel shared some shocking stats from G2 Crowd’s State of Software Happiness Report.

this is a tweet from brianne kimmel about the state of software happiness report from g2 crowd

Read G2 Crowd’s full report here.

Food for thought: As Brianne suggested, try running an internal survey about the software tools your team uses to see which ones are causing the most friction.

Whatever the opposite of brain drain is

LeeAnne Rimel, Principal Admin Evangelist at Salesforce, retweeted a quote from Tony Schwartz via Compassionate Coding.

this is a tweet from leeanne rimel about balancing work and relaxation for optimal creativity

Food for thought: How can you structure your day to move more rhythmically?

It’s Q2. Do you know where your retention is?

Scott Belsky, Adobe's Chief Product Officer and Executive Vice President of Creative Cloud, shared an observation from last week’s Adobe Summit.

this is a tweet from scott belsky cpo of adobe, who notes that "retention is the new growth" was a big theme for saas companies at this year's adobe summit

Food for thought: If you haven’t taken a peek at your retention rate lately, consider this your invitation. (And here’s a quick refresher on how to measure retention and some tips.)

A little codes a long way

CEO of Databox Peter Caputa IV started a discussion about product-led sales (to say the least).  

this is a tweet from @pc4media that reads: It will always be cheaper to write more code than to hire more salespeople

Folks chimed in about the synergy between good sales people bringing feedback to the product teams and how this might change (or not) when you’re selling something with enterprise complexity.

Food for thought: If your product should be selling itself, does it deserve its own quota?

Bonus: What makes someone productive (and others...not)

An HBR article shared survey results from ~20k respondents to shed light on the relationship between habits and productivity.

In summary, they found:

  1. Working longer does not make you more productive.
  2. Age and seniority are correlated with productivity.
  3. Productivity is gender agnostic—but the habits that make productivity possible vary between genders.

What habits enabled success? Conscious planning around a few top priorities, being able to organize lots of inbound information and tasks, and emotional intelligence around what their coworkers need.

Read the full article, “What Makes Some People More Productive Than Others.”

Author's picture
Margaret Kelsey
Director of Marketing at OpenView
Margaret Kelsey is the Director of Marketing at OpenView. Before OpenView, she made immeasurable contributions to Appcues' marketing programs as the Director of Brand and Creative. She’s a big fan of puns, Blackbird Donuts, and Oxford commas—probably in that order.
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