ONBOARD USERS
You can’t scale 1:1 onboarding forever. With messages that guide users step by step, every customer finds value—on their own, at scale, and in the moments that matter most.
A new user signs in, excited to get their work done. But when they land, there’s no clear path forward. Move beyond walkthrough zooms and chats with Appcues:
Users become activated fans, without ever asking for help.
DESIGN
Walk users from first click to last submit with no-code Checklists, Tooltips, and email flows so you never leave them guessing
SEGMENT
Put every user on the perfect track from click one. Auto-map their journey by who they are, what they’re doing, and how far they’ve come.
MEASURE
Onboarding is live: time to test it. Spot your victories, pinpoint hiccups, and prove the wins as you keep dialing it in.
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WHAT OUR CUSTOMERS SAY
"The best onboarding and engagement tool I've had the chance to work with."
Customer Success Manager
5/5
"Appcues has made it really easy for our team to build onboarding flows and in-app messages without needing developer support. Overall, it’s a great tool if you're looking to help users reach value faster."
Product Marketing Specialist
4.5/5
"We shopped around for an onboarding SaaS service for a while and Appcues was by far the best. It's extremely easy to use and the customer service has been great."
Partner Success Manager
5/5
"Really good user experience! I've reduced time to first value from 1.1 hour to 6.8 minutes."
Product Marketing (SaaS)
5/5
"Appcues is a core element to building an engaging, well-timed user journey - from onboarding to feature adoption and retention."
Marketing Manager
5/5
"It has streamlined our user onboarding process by enabling us to create personalized, guided tours within our platform. This has significantly reduced user friction, leading to quicker adoption of functionalities and a smoother overall user experience."
Growth Engineer
4.5/5
