The gold standard in onboarding
Rely on Appcues to deliver personalized, on-brand onboarding experiences that drive healthy, engaged users!
Create an amazing first impression—in minutes.
You worked so hard to get new customers in the door. Don’t let a poor onboarding experience let all that hard work go to waste. Easily create a seamless and impactful onboarding experience that helps users discover the value of your product as quickly as possible!
Create experiences with ease
Wow your users with personalized onboarding tours and checklists that delight, educate, and guide them to value faster.
Our no-code builder will make your job fun. Drag and drop images, change up the text, adjust the buttons—it’s all in your control.
Set new users up for success
Onboarding can make or break your product, especially if it’s not relevant. Appcues’ targeting makes it easy to deliver a tailored onboarding experience—to the right users, at the right time.
Segment and target users by persona, lifecycle stage, plan tier, account owner, and more. Strategic onboarding and messaging for the win!
Impact key business metrics
Easily track the impact of your onboarding flows, so you can better guide and support your users (and grow your business).
Measure how successfully you’re getting new users to their “aha” moment or whether you’re impacting free-to-paid conversions. Make adjustments and iterations accordingly!
Get inspired by beautiful onboarding flows created by our customers
“Once we saw that we were getting amazing completion rates of 70%—or more—just for the onboarding flow, we started creating flows for all of the major features.”
Connect your tech stack to improve the experience
Our two-way integration with Heap makes it easy to send behavioral cohorts from Heap to Appcues for flow targeting, and data from Appcues to Heap for deeper analysis. Included in all plans.
Send Salesforce contact data to Appcues for targeting and segmentation, and Appcues survey and event data back to Salesforce. Hello, smarter product experiences and informed sales calls.
Our Segment integration is the fastest and simplest way to add Appcues to your product. Once set up, Appcues will automatically receive any user properties passed to Segment through the identify() call.
Our customers get results
Vidyard increased activation by 55% with Appcues
After publishing a new onboarding flow with Appcues, Vidyard saw a 61% lift in video creation and a 55% lift in activated users. These users were also activated faster than users in the control group.
GetResponse implemented new user onboarding flows using Appcues, resulting in a 60% increase in activation rate.
Within two months of deploying Appcues, ProfitWell realized a 20% improvement in their first-week retention rates.
Within three months of using Appcues’ checklists to onboard new users, Appointlet increased their free-to-paid conversion by 210%.
Frequently asked questions
Have another question? Looking for more detail? Check out Appcues Docs!
Anyone who needs to make a great first impression with their users, especially if they’re in a competitive market. Getting user onboarding right shortens time to value and activation, which leads to all sorts of good things—like better engagement and retention rates, happier and more successful customers, and a more profitable product. Get started building onboarding experiences with an Appcues free trial.
A complete user onboarding experience may include sales demos, emails, customer success outreach, learn-by-doing patterns, etc—as well as product tours and walkthroughs. It’s important to make sure it all works together to deliver a great experience.
It’s important to find the user onboarding software that works for your needs. Are you primarily onboarding your customers or training internal employees? How well can you segment and target users to create more personalized experiences? How easy is it to analyze whether you’re impacting user behavior. Make sure to evaluate available UI patterns and start a free trial if you can.