Collect actionable feedback at scale
Use our out-of-the-box NPS prompt or custom surveys to collect valuable insights and feedback to improve your product.
LogMeIn used Appcues to increase response rates by 10x
The most effective way to survey and engage users: in-app. LogMeIn’s GoToWebinar team used Appcues’ in-app messaging and surveys to improve user response rates by 10x compared to email.
Collect user feedback and sentiment, in minutes
Create
Capture your users’ opinions, preferences, and attributes with in-app surveys and NPS. Use the results to deliver a better product experience.
Our no-code Builder will make your job fun. Start with our popular NPS template or build something totally unique. You do you.
Add custom questions and form fields, drag and drop images and videos, resize text and images with a single click. You get it. Go wild.
Target
Go big or go… hyper-targeted. Appcues’ targeting makes it easy to collect feedback from all users, or just those two people who always have something (nice) to say. 😉
After collecting NPS, try targeting your promoters to ask for a review or your detractors for more information. Who doesn’t love a strategic follow-up?
Segment and target users by persona, lifecycle stage, plan tier, account owner, and more… with Appcues targeting, the world is your oyster.
Grow
Appcues makes it easy to measure user sentiment, and how it correlates with product usage and behaviors.
Better in-app experiences not only drive better product adoption, they improve your users’ NPS. Track it over time. Watch it grow.
Do NPS promoters use one feature more than others? Which users are happiest with your product? You’ve got questions. We’ve got answers.
Made with Appcues
“Appcues’ NPS product literally took 3 minutes to set up and get going. It instantly segmented my users and captivated the team as responses came rolling in.”
Our customers get results
Sitemate doubled the frequency of feedback collected from users with Appcues’ in-app surveys and NPS.
PatientSky created an Appcues slideout to follow up with NPS detractors and generated a 55% response rate!
Using Appcues’ in-app surveys, Toast’s customer marketing team cut their users’ average response times in half.
