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NPS & SURVEYS

Collect actionable user feedback at scale

There’s no better time to take the pulse of your customers than when they’re actively using your product. With Appcues’ turnkey NPS prompts and custom surveys, you’ll gather valuable data in minutes.

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IMPROVE NPS
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INCREASE FEEDBACK
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COLLECT INSIGHTS
Trusted by product-led innovators around the world
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USER FEEDBACK FOR ALL

Collect user feedback and sentiment, in minutes

Create

Capture your users’ opinions, preferences, and attributes with in-app surveys and NPS. Use the results to deliver a better product experience.

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NO-CODE DESIGN

Our no-code Builder will make your job fun. Start with our popular NPS template or build something totally unique. You do you.

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CUSTOM SURVEYS

Add custom questions and form fields, drag and drop images and videos, resize text and images with a single click. You get it. Go wild.

Target

Go big or go… hyper-targeted. Appcues’ targeting makes it easy to collect feedback from all users, or just those two people who always have something (nice) to say. 😉

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NPS TARGETING

After collecting NPS, try targeting your promoters to ask for a review or your detractors for more information. Who doesn’t love a strategic follow-up?

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SEGMENTATION

Segment and target users by persona, lifecycle stage, plan tier, account owner, and more… with Appcues targeting, the world is your oyster.

Grow

Appcues makes it easy to measure user sentiment, and how it correlates with product usage and behaviors. 

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NPS

Better in-app experiences not only drive better product adoption, they improve your users’ NPS. Track it over time. Watch it grow.

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USAGE TRACKING

Do NPS promoters use one feature more than others? Which users are happiest with your product? You’ve got questions. We’ve got answers.