Use Pins, like persistent tooltips and buttons, to provide on-demand support, tips, and refreshers so your users can get the quick help they need, whether they’re on day 1 or day 100.
Design Pins to look native to your product
Create persistent inline help icons and buttons
Use custom icon designs
Provide clarity on areas of confusion
Show multiple tooltips and flows, all at the same time
Target users based on behaviors and attributes
Add persistent icons tied to helpful tooltips in an effort to reduce confusion, provide on-demand education, and activate your users by allowing them to launch walkthroughs on their own.
Place persistent, native-looking buttons in your product to drive users to complete a desired action like launching a flow, providing feedback, or navigating to another page.
Appcues’ Pins make it easy for you to provide users with always-available help and tips.
Strategically place persistent Pins to get ahead of frequently asked questions or simplify a complex product.
Provide easy to access walkthroughs for users to get a refresher on how to use a feature.
Share product tips when users will find it most relevant—in-app, at the time of using a feature.
We were thrilled to notice that users were [...] finding the value they were looking for without having to reach out to support.
The biggest benefit of using Appcues for us is the fact that we’re able to create all these flows and tooltips and modals on our own without requiring any extra engineering time.
It was amazing to see that our users were [...] actually finding the contextual information they were looking for with just two clicks and were also taking the prescribed action.
Thousands of companies have used Appcues to onboard and engage over 500 million end users. We’ve learned a thing or two about what works. Check out Appcues’ other highly-effective experiences and UI patterns below.
Welcome new users, introduce key features, and deliver important messages with popup modal windows or fullscreen takeovers.
Guide and motivate your new users with onboarding Checklists. Create a checklist in minutes, and start increasing your user engagement today.
Still asking users for NPS feedback via email? With in-app NPS surveys you can target specific user segments and gather data in real-time.
Hotspots provide users with on-demand guidance and tips, creating a more self-service experience and reducing support burden.
Whether you want to gather user feedback or prompt a user to take action, few UI patterns are as effective as in-app Slideouts.
Provide your users the ability to access relevant information and announcements, all with one click using Launchpad.