Schedule a personalized demo to learn how to deliver the frictionless, product-led experiences your users demand.
Now you can unify sales, service, and product data—delighting your users while increasing your revenue. Smarter product experiences. Better sales and service conversations.
Our integration with Salesforce is bi-directional—data flows in both directions between the two products. That means you can send user property data from Salesforce to Appcues to use for in-product targeting and segmentation, and send Appcues survey and event data to Salesforce for automation and analysis.
Deliver more personalized and effective in-product experiences than ever before. Target and segment in-product experiences based on virtually any attribute in Salesforce—including plan tier, MRR amount, and lifecycle stage.
Let your sales and service teams see exactly what your prospects are doing in-product. Update leads and contacts in Salesforce in real time as they interact with in-product experiences. Then, automatically tag leads and contacts in Salesforce with NPS responses.
With the Appcues <> Salesforce Integration, our in-product NPS scores and feedback collected through Appcues are sent in real-time to our CRM records. Having this data together in a single place adds an important layer into our customer conversations and helps us more quickly identify healthy or at-risk customers.
“We can now be more strategic with our feature placements[...]With Appcues, we can hyper-target our messages and announcements to make sure that the user only sees them when using a feature or functionality will make them more successful.”
"[Appcues has] enabled us to put time-sensitive information in front of our clients quickly, easily and with minimal dev effort required, all the way through to more in-depth messaging and signposting of new features and functionality.”