Let your users’ actions be your guide
Track user engagement and actions, code-free
Use Appcues’ Builder to track in-app events—from clicks and hovers to typing in a form field—without a developer. Once tracked, we’ll start collecting event data for analysis, flow targeting, and of course, delivery to integrated tools.
Beyond events tracked with the Builder, Appcues automatically captures Flow Events (like flow started and completed) and survey responses (including NPS).
You won’t need a developer or analyst to help you track and manage events. A few clicks, and you’re good to go.
Appcues makes it easy to view and validate every event by surfacing performance details at-a-glance in our Events Explorer.
By default, Appcues auto-captures and surfaces Flow Events (like flow started and completed), NPS, and survey responses.
Deliver in-app event data wherever you need it
Events Broadcaster sends in-app events from Appcues to any integrated tool, in real-time. Imagine the automations you’d create, the multi-channel campaigns you’d run! Being product-led has never been so easy—and literal.
Once you’ve connected a tool to Appcues, simply track an event using our Builder and we’ll do the rest—no code required. You win. Your customers win.
Trigger emails or other communications based on a user’s actions inside of your product, tracked and delivered by Appcues.
Empower every teammate to be a customer expert by delivering key user actions and insights to the tools they use.
Rely on a CRM, advanced analytics, or BI tool to monitor performance? No problem. Send Appcues events (virtually) anywhere.
Integrations as easy as they are powerful
Appcues’ Slack integration makes it easy to update Slack in real-time when users respond to NPS surveys, complete or skip Appcues flows and Checklists, or submit information via a form. Customer-centricity has never been easier.
Appcues offers two-way integrations with both Zendesk Sell and Zendesk Support. Easily send user property data from Zendesk to Appcues, and Appcues survey and event data to Zendesk.
Turn your tech stack into one big, happy, product-led family. Appcues’ Zapier integration facilitates connections to 1,500+ products, so you can use Appcues event data to trigger virtually any action you can imagine.