Capture feedback and measure sentiment automagically

Feedback is most actionable when given thoughtfully from users. Appcues for NPS is the most effective way for product teams to gather quality feedback and measure sentiment using Net Promoter Score®

See NPS in action →
trusted by top companies to measure their nps score
trusted by top companies to measure their nps score


Measure NPS in 3 easy steps

step 1

Install in minutes

Customize colors, styles, and question text. Install with a single line of javascript.

step 2

Survey at random

Automatically survey a sample of your users on a rolling basis instead of interrupting them every month.

step 3

Analyze your results

Compare your NPS score across audience segments to identify your happiest users.

Increase free-to-paid conversion

Your onboarding needs to evolve in lock-step with your product. Take control of your onboarding experience.

Improve customer satisfaction

Customer satisfaction is a moving target. Automate your NPS surveys to keep a pulse on your user-base.

Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

Product teams love Appcues for NPS

“The Appcues NPS looks clean and polished, and quadrupled our response rate. It’s easy to use - we love it!“
Zareen Ahmad, Community Manager
“Appcues’ NPS product literally took 3 minutes to setup and get going. It instantly segmented my users appropriately and captivated the team as responses came rolling in.”
Neel Desai, Product Manager
“We’ve done NPS through email, but there’s nothing like capturing feedback in-product. It only took minutes to get set up and the insights are incredible!”
Kyle Pursell, Director of Growth