Google's beloved HEART framework continues to offer fresh UX insights for product-led teams.
These 5 UX mistakes are surprisingly common—and can have a huge impact on your adoption and retention rates over time.
The wrong UI pattern can turn a useful product update into an annoyance. This simple guide will help you get it right.
Improving product adoption means higher retention, lower churn, and more predictable revenue. Here are 4 ways to get it right.
The best free modal window plugins known to Google.
Hiten Shah—co-founder of Crazy Egg, KISSmetrics, Quick Sprout, and FYI—shares his tried-and-true advice on how to announce product updates.
Help your customers help themselves with these 4 product-led strategies for scaling CS and support.
Casey Winters explains how Pinterest achieved user onboarding greatness through clever experimentation and iteration.
Consistent feature adoption = high retention/low churn = a healthy company with a long, happy future.
Learn how to map your users' journeys and create UX flows that get users where they want to go.
You can have the best help documentation in the world, but if users have to dig for it, it's not doing you (or them) any good.
The secret to increasing expansion revenue? Contextual, timely upgrade prompts. Here are 9 excellent examples to learn from.
Measuring and quantifying your product's impact on revenue is an essential skill for PMs to have. It's also a lot easier than it sounds.