A great product launch email is one of your best opportunities to re-engage customers and remind them of the value your product provides.
We all know user onboarding matters. But you might be surprised by how big of an impact it can have on your mobile app's success.
Messaging alignment across channels creates a more cohesive UX—and keeps your customers happy, active, and engaged.
Find out the surprising things that classic NES games like Super Mario Bros., Tetris, and Contra have to teach us about user onboarding.
There's a fine line between being big and bold, and downright annoying. Here's how to design modals your users will actually enjoy.
What's the difference between a tool and a product? Are platforms and ecosystems the same thing? We've got the answers to your questions.
Tooltips aren't just for web—they're one of the most popular and effective UI patterns for mobile apps, too.
Acronym alert! We took a close look at the 7 most important growth metrics for SaaS, and how you can use them for sustainable growth.
How top software companies are creating mutually beneficial connections between products to deliver more value to the modern user.
Churn prevention shouldn't be about damage control. It should be about creating user experiences so good that people want to stick around.
When there's a free alternative to just about everything digital, how do you convince users to upgrade to a premium plan?
Engagement strategies are constantly evolving. Here are 10 tried-and-true ways to increase retention and delight users in 2020.
The right customer metrics can tell you who is leaving your product, when they're churning, and (most importantly) why.