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Product
PRODUCT
In-app messaging
Deliver native-looking messages inside your app.
Workflows
Automate user journeys across channels.
Email
Send personal emails triggered by user actions.
Data
Track message impact and engagement metrics.
Push notifications
Nudge users with targeted mobile alerts.
INTEGRATIONS
Featured integrations
Heap
Hubspot
Segment
Why connect
All integrations
All workflows
Use cases
USE CASES
Onboarding
Activate new users with personalized onboarding.
Free-trial conversion
Turn free users into paying customers.
Feature adoption
Get users to adopt more features—new and old.
Feedback
Collect feedback at scale with NPS and custom surveys.
Support
Empower users with self-service support and training.
Pricing
Why Appcues
WHY APPCUES
Customers
1,500+ scaling SaaS businesses trust Appcues to drive user engagement and product adoption. 
How it works
See your new all-in-one user engagement platform in action. 
Teams
User engagement is a team sport—learn how we support every team in your organization. 
FEATURED CUSTOMER STORY
2100%
increase in feature adoption
Learn how How Litmus used Appcues to increase feature adoption by 2100%
Resources
RESOURCES
Product Adoption Academy
Free tools, templates, and courses from experts who’ve been in your shoes.
Made with Appcues
How we put our own tool to the test—and recipes to help you do the same.
PLG Collective
PLG leaders share insights, strategies, and lessons from their journey to becoming product-led. 
Appcues blog
Discover original research, thought leadership, and the fastest way to learn about user engagement. 
FEATURED RESOURCE
User Onboarding Toolkit
Grab our 6 most popular onboarding templates from experts—plus a step-by-step video guide. 
Login
Start free
Book a demo
Interactive tour
Login
Start free
Appcues logo
Product
PRODUCT
In-app messaging
Deliver native-looking messages inside your app.
Workflows
Automate user journeys across channels.
Email
Send personal emails triggered by user actions.
Data
Track message impact and engagement metrics.
Push notifications
Nudge users with targeted mobile alerts.
INTEGRATIONS
Featured integrations
Heap
Hubspot
Segment
Why connect
All integrations
All workflows
Use cases
USE CASES
Onboarding
Activate new users with personalized onboarding.
Free-trial conversion
Turn free users into paying customers.
Feature adoption
Get users to adopt more features—new and old.
Feedback
Collect feedback at scale with NPS and custom surveys.
Support
Empower users with self-service support and training.
Pricing
Why Appcues
WHY APPCUES
Customers
 1,500+ scaling SaaS businesses trust Appcues to drive user engagement and product adoption. 
How it works
See your new all-in-one user engagement platform in action.
Teams
User engagement is a team sport—learn how we support every team in your organization. 
FEATURED CUSTOMER STORY
2100%
increase in feature adoption
How Litmus used Appcues to increase feature adoption by 2100%
Resources
RESOURCES
Product Adoption Academy
Free tools, templates, and courses from experts who’ve been in your shoes.  
Made with Appcues
How we put our own tool to the test—and recipes to help you do the same.
Product Adoption Academy
Free tools, templates, and courses from experts who’ve been in your shoes.  
PLG Collective
PLG leaders share insights, strategies, and lessons from their journey to becoming product-led. 
Appcues blog
Discover original research, thought leadership, and the fastest way to learn about user engagement. 
FEATURED RESOURCE
User Onboarding Toolkit
Grab our 6 most popular onboarding templates from experts—plus a step-by-step video guide.
Login
Login
Start free
Book a demo

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Data Processing Addendum
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Cookie Policy

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Last updated: February 10, 2020

This cookies policy (the “Cookies Policy”) describes the different types of cookies and similar technologies that Appcues may be apply on our Websites, such as www.appcues.com and services such as studio.appcues.com of Appcues, Inc. (“Appcues”). 

We may change this Cookies Policy at any time. The “Effective Date” at the top of this page indicates when this Cookies Policy was last revised. Any changes in this Cookies Policy will become effective when published the revised Cookies Policy on the Website.

If you have any further queries, please contact us by email at security@appcues.com.

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What is a Cookie?

Cookies are a standard feature of websites and web applications that allow us to store small amounts of data on your computer about your visit to the Website or Service. Appcues use cookies to personalize your experience on the Appcues’ websites (such as dynamically generating content on webpages specifically designed for you), to allow us to statistically monitor how you are using the Appcues’ Service so that we can improve our offerings, and to target certain advertisements to your browser which may be of interest to you or to determine the popularity of certain content. By using cookies, we are able to improve the Appcues’ Service and measure the effectiveness of our advertising and marketing campaigns.

You can choose whether to accept cookies by changing the settings on your browser. However, if you disable this function, your experience on the Website or Service may be diminished and some features may not work as intended.

Please be aware that this cookie policy does not govern the use of third-party websites or services or providers of third-party services.

What Cookies Does Appcues Use?

Below we list examples of the different types of cookies that may be used on the Site. Our Privacy Policy (https://www.appcues.com/privacy) applies and compliments this Cookies Policy.

The Appcues’ Website and Service use both 1st party cookies (which are set by the Appcues’ Service) and 3rd party cookies (which are set by a server located outside the domain of the Appcues’ Website or Services).

  • Amplitude - Website traffic tracking. 
  • Appcues - Website traffic tracking.
  • FullStory - Website traffic tracking. 
  • Google Analytics - Website traffic tracking. 
  • Hotjar - Website traffic tracking.
  • HubSpot - Website traffic tracking.
  • Segment - Website traffic tracking. 
  • Facebook - Advertising pixel for prospecting and retargeting.
  • Google Ads - Advertising pixel for prospecting and retargeting.
  • LinkedIn - Advertising pixel for prospecting and retargeting.
  • Quora - Advertising pixel for prospecting and retargeting.
  • Clearbit - Advertising pixel for website personalization, prospecting, and retargeting.
  • Mutiny - Advertising pixel for website personalization, prospecting, and retargeting.
  • MadKudu - Advertising pixel for website personalization, prospecting, and retargeting.
  • 6sense - Advertising pixel for website personalization, prospecting, and retargeting.
  • Capterra - Advertising pixel for conversion tracking.
  • Google Tag Manager - Tracking tag management.
  • Wistia - Video streaming analytics.

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We may use website analytics tools and services, such as Google Analytics, to help us analyze elements of the Service and how they are used. We may also use third-party tools and services to help us deliver advertising tailored to our users’ interests. We may share data about user activities with advertising networks administered by third parties, who may use some of the same technologies described above to gather information about you. Targeted advertising may take place both within the Service and on unaffiliated websites that participate in the same advertising networks. We may use Facebook, Google Ad, LinkedIn, Quora, and Triblio for these purposes.

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Do I have to accept them?

You do not have to accept cookies to use Appcues. If you reject cookies, certain features or resources of the Appcues’ websites may not work properly or at all and you may have a degraded experience.

Although most browsers are initially set to accept cookies, you can change your browser settings to notify you when you receive a cookie or to reject cookies generally. To learn more about how to control privacy settings and cookie management, click the link for your browser below.

  • Firefox
  • Chrome
  • Internet Explorer
  • Safari

To learn more about cookies; how to control, disable or delete them, please visit http://www.aboutcookies.org. Some third party advertising networks, like Google, allow you to opt out of or customize preferences associated with your internet browsing. You can read more about how Google Analytics handles personal information here, and you learn how to opt out of Google Analytics here.

You can take steps to limit or block advertising that is targeted at you based on your interests and online activities. You can learn how to control or block advertisements enabled by Google Ads here. You can control how Facebook selects advertisements by adjusting settings in the “Ads” section of your Facebook account “Settings” page. In addition, both Facebook and Google participate in the “AdChoices” program of the Digital Advertising Alliance. You can learn more about advertising networks and how to opt out of targeted advertising here.

All cookies, on our website and everywhere else on the web, fall into one of four categories:

  • Strictly Necessary
  • Performance
  • Functionality
  • Targeting/Advertising

Please note that opt-out mechanisms described above generally rely on cookies to retain your opt-out preferences. So if you reject or erase all cookies, your opt-out choices may not function properly.

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