User Onboarding Software

User Onboarding Software that turns sign ups into power users and beyond

Get users to value before they have a reason to leave.

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The customer engagement engine behind Adobe, HubSpot & 1000+ teams. · G2 Fastest Implementation · SOC2 & HIPAA Compliant

Most onboarding tools give you a builder. Appcues gives you a system.

The Appcues engine combines what your users are actually doing, what you know about your product, and expertise from over a decade of in-app programs to surface the most effective journey for every customer. Your team uses plain language to create campaigns, segment users, and build experiences. Appcues AI runs in the background — surfacing opportunities, suggesting fixes, optimizing performance — so the onboarding gets smarter over time, not just bigger.

Onboarding Checklists

Show every user the path forward

Give new users a clear list of milestones to hit. Checklists appear in-app, update as users complete steps, and keep momentum from day one. Completion drives activation. Activation drives retention.
Multi-Step Guided Flows

Walk users through exactly what matters

Build sequential in-app experiences that guide users through key actions — modals, tooltips, slideouts — triggered when a user reaches a specific point in your product. The right help, right where they need it.
Behavior-Based Triggering

The right experience, for the right user, at the right moment.

Trigger flows, checklists, and walkthroughs based on what users do — or don't do. Account attributes, product actions, milestones, segments. Always relevant. Never intrusive.
NPS & Surveys

Know exactly where users are getting stuck

Collect in-app feedback at key moments in the onboarding journey. Trigger NPS surveys, rating scales, and open-ended questions based on user behavior, so you understand where users drop off, and why, before they churn.

“Easy to use, seamless integration, and a workflow game-changer”

Verified G2 Review
Computer & Network Security sector

Why customers prefer Appcues

Speed

Up and running in 2 days

Drop a JS snippet. Connect your data. Get your first onboarding flow live. Most teams are up and running within 2 days — and have campaigns running within 2 weeks of onboarding. No 6-month implementation projects.

Pricing

Unlimited seats. All features. Every plan.

No per-seat pricing on your onboarding team. Add marketers, PMs, and CS managers without a contract conversation. AI, analytics, and all integrations included on every plan.

Built-In Knowledge

The platform that already knows your business

Brief Appcues once on your brand, product, goals, and audience. From there, every draft, recommendation, and report runs with that context automatically. AI operates in the background — building campaigns, surfacing what needs attention, keeping your account clean — without you having to re-explain yourself every time.

Ready to build onboarding that actually works?

Book a 30-minute call. We'll show you how Appcues gets users to value — faster than you think.

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Free trial available after a call with our team. Most campaigns are live within 2 weeks.
Build Experiences that Move People 
See what's possible with Appcues.
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