Renewal coming up?

Upcoming renewal got you evaluating?

Switch to Appcues in as little as four weeks, with our migration team doing the work. Your engineers add one snippet. We rebuild every guide.

Talk to our migration team
Timeline
Who does the work
Your team's lift
Your guides
Your data
Measurement
Overlap
Contract
The bottom line
Switch to Appcues
Under a week to evaluate, four weeks to migrate, cut over in week five
Our migration team exports, triages, and rebuilds every guide
SDK, user and account IDs, and key events, front-loaded in weeks 1 and 2
Triaged first: migrate what works, merge overlaps, retire what's stale
Keep your existing user and account IDs, so CRM and analytics stay joined
Key Moments and Dashboards measuring from day one
2 to 3 weeks of overlap as a safety net, with rollback ready
Ask us about covering the rest of your current contract
A cleaner, measured program in about a month
Renew as-is
Another 12+ months locked in
Your team keeps maintaining what's already there
No change, and no change to results either
The same library, stale guides included
Same setup
Same reports, same gaps
Not applicable
Full renewal price
The same tool for another year

*Timelines are typical and depend on your contracting process and guide volume.

See your migration plan

Talk to our migration team

Every guide gets a better home

We map what you run today to the Appcues pattern that fits, then triage before we rebuild.

Walkthroughs to Flows

Triggered by page, event, or property, not every visit

Tooltips to Pins

Anchored to stable element IDs so they don't break

Lightboxes to Modals

Release news and focused asks, kept separate with Modals and Announcements

Banners to Banners

Targeted by account, using your CRM data

Polls & NPS to Surveys

Responses feed your CS and CRM tools

Resource center to Launchpad

On-demand help plus Checklists for onboarding milestones

Migrate

High-traffic and still accurate. Rebuilt first.

Consolidate

Overlapping guides merged into one Flow or Checklist

Retire

Stale or unused. Documented, not rebuilt.

Why teams switch to Appcues

Experience

We do this all the time.

Switching tools mid-contract is a normal week for us. We've built a repeatable plan that fits inside most renewal windows, and we'll map it to your date on the first call.

Dedicated team

A migration team instead of a help article.

Your program lead runs kickoff and weekly check-ins, and our implementation and technical success teams handle the install plan, integrations, and every rebuilt guide. You approve. We do the heavy lifting.

Budget

No paying full price for two tools.

We'll structure the deal around your current contract so you're not paying twice during overlap. Your AE will walk you through the options.

Work back from your renewal date

The calendar is the plan.

Evaluation takes under a week. Migration takes four. Contracting is the part only you can predict, so legal, security, and procurement run alongside the evaluation instead of after it. We send security docs on day one.

We carry the migration. You own what only you can do.

Most of the work lands on us.

Appcues runs the program, writes the installation plan, configures integrations, rebuilds every guide, designs your Campaigns and Dashboards, and trains your team. Your side is a short list: install the SDK, grant admin access, approve the plan, review guides in staging, and move the contract through procurement.

Replace the data, not just the guides

A switch should be an upgrade, not a copy.

Keep your existing user and account IDs so CRM and analytics stay connected. Track the events behind your Key Moments instead of everything your old tool tagged, and use Event Tracking for clicks without a deploy. We're done when your data drives targeting and Dashboards show what's working.

Your migration, step by step

1. Evaluate (under a week):

Technical review, a look at your current guides, and a plan built around your renewal date.

2. Migrate (weeks 1 to 4):

Install and content run in parallel. SDK and IDs go in during weeks 1 and 2, guides get rebuilt in waves by traffic, and your old tool's content freezes in week 3.

3. Cut over (week 5):

Go or no-go, old guides off, Appcues live. Then 2 to 3 weeks of overlap for fixes, report exports, and rollback.

01 / 03

Renewal season shouldn't lock you into another year of the same results.

Tell us your current tool, your MAUs, and when your contract ends.
We'll build your timeline on the first call.

Talk to our migration team

FAQs

Have another question? Check out Appcues Docs!

Typically under a week to evaluate and four weeks to migrate, with cutover in week five. Contracting time is the biggest variable, so we start it during the evaluation.

We'll structure your agreement around your current contract so overlap doesn't mean double spend. Your AE will walk through the options for your situation.

A small engineering lift for the SDK, user IDs, and key events, front-loaded in weeks 1 and 2. We handle program management, guide rebuilds, Campaigns, Dashboards, training, and the cutover.

We export and triage every one. High-traffic guides get rebuilt first, overlapping ones get merged, and stale ones get documented and retired.

Historical guide analytics stay in your current tool, so export the reports you rely on during the overlap. In Appcues, we baseline your Key Moments early so you're measuring from day one.

An exec sponsor, a project lead, an engineer, your current tool's admin, content owners, data and CRM owners, and procurement. We'll help you fill each seat on the first call.

See how Appcues works for your team

Book time with our migration team and leave with a plan built around your renewal date.

Talk to our migration team