Switch to Appcues in as little as four weeks, with our migration team doing the work. Your engineers add one snippet. We rebuild every guide.
Talk to our migration team*Timelines are typical and depend on your contracting process and guide volume.
We map what you run today to the Appcues pattern that fits, then triage before we rebuild.
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Triggered by page, event, or property, not every visit
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Anchored to stable element IDs so they don't break
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Release news and focused asks, kept separate with Modals and Announcements
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Targeted by account, using your CRM data
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Responses feed your CS and CRM tools
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On-demand help plus Checklists for onboarding milestones
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High-traffic and still accurate. Rebuilt first.
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Overlapping guides merged into one Flow or Checklist
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Stale or unused. Documented, not rebuilt.
Switching tools mid-contract is a normal week for us. We've built a repeatable plan that fits inside most renewal windows, and we'll map it to your date on the first call.
Your program lead runs kickoff and weekly check-ins, and our implementation and technical success teams handle the install plan, integrations, and every rebuilt guide. You approve. We do the heavy lifting.
We'll structure the deal around your current contract so you're not paying twice during overlap. Your AE will walk you through the options.
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The calendar is the plan.
Evaluation takes under a week. Migration takes four. Contracting is the part only you can predict, so legal, security, and procurement run alongside the evaluation instead of after it. We send security docs on day one.
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Most of the work lands on us.
Appcues runs the program, writes the installation plan, configures integrations, rebuilds every guide, designs your Campaigns and Dashboards, and trains your team. Your side is a short list: install the SDK, grant admin access, approve the plan, review guides in staging, and move the contract through procurement.
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A switch should be an upgrade, not a copy.
Keep your existing user and account IDs so CRM and analytics stay connected. Track the events behind your Key Moments instead of everything your old tool tagged, and use Event Tracking for clicks without a deploy. We're done when your data drives targeting and Dashboards show what's working.
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Technical review, a look at your current guides, and a plan built around your renewal date.
Install and content run in parallel. SDK and IDs go in during weeks 1 and 2, guides get rebuilt in waves by traffic, and your old tool's content freezes in week 3.
Go or no-go, old guides off, Appcues live. Then 2 to 3 weeks of overlap for fixes, report exports, and rollback.
Tell us your current tool, your MAUs, and when your contract ends.
We'll build your timeline on the first call.
Have another question? Check out Appcues Docs!
Typically under a week to evaluate and four weeks to migrate, with cutover in week five. Contracting time is the biggest variable, so we start it during the evaluation.
We'll structure your agreement around your current contract so overlap doesn't mean double spend. Your AE will walk through the options for your situation.
A small engineering lift for the SDK, user IDs, and key events, front-loaded in weeks 1 and 2. We handle program management, guide rebuilds, Campaigns, Dashboards, training, and the cutover.
We export and triage every one. High-traffic guides get rebuilt first, overlapping ones get merged, and stale ones get documented and retired.
Historical guide analytics stay in your current tool, so export the reports you rely on during the overlap. In Appcues, we baseline your Key Moments early so you're measuring from day one.
An exec sponsor, a project lead, an engineer, your current tool's admin, content owners, data and CRM owners, and procurement. We'll help you fill each seat on the first call.
Book time with our migration team and leave with a plan built around your renewal date.