What’s new

Learn about our latest feature releases, product improvements, and bug fixes.

✨ Key Updates

  • We sunset the "show only to my team" setting in targeting. This functionality was originally created to allow customers to test flows before publishing. With test mode now available, "show only to my team" is redundant. Any active flows using the setting will still work. For more on test mode, see our guide on testing flows.
  • Opening a flow for editing from Studio has changed. With recent Chrome permission updates, there is a new required step of explicitly opening the Chrome Extension when inside the browser. For right now, we're presenting a new screen as part of opening your flow for editing that will guide you through the steps.
  • Existing customers can now sign up for Mobile accounts! This is another big milestone in our Mobile work. If you'd like to bring beautiful, consistent onboarding experiences to your iOS app, with far less dev time, check it out.

Coming soon

  • An updated experience for tooltip placement is coming up. This can be a real pain point for folks, especially those with dynamic selectors. We're working to improve it.
  • The flow analytics page is getting some new powers, like seeing flow performance over time.

To review prototypes of these updates and give feedback, sign up for a User interview session.

In Early Access

Get ahead of the crowds. Sign up for Early Access.

February 2020

Studio

  • Added a new settings menu in the navigation. Allows one-click access to resources like our documentation and status page. Cooking up more here soon. 👩🍳
  • New link from the domains list in your flow settings to your account settings. If you need to add a new domain for flow targeting, you can do so there.
  • We now provide an Audit Log via CSV export on request (Enterprise customers only, for now).
  • Updated rules for segment and goal percentage displays. In some cases, we would round a very small percentage to zero, which was incorrect! Now if a percentage is over 95% we will display > 95%, if it's under 5 we say < 5%.

🥾🐞Bug fixes

  • Display an empty state on the Segments page, rather than the app crashing.
  • Redesign domain settings, to prevent long lists from being cut off.

Experiences

  • The emoji component menu has been re-written. Better than ever, and now supports choosing skin tone!
  • Button editing completely rebuilt to be much faster - no more delays while trying to enter button text!
  • For customers using the new localization functionality, you can now open localized flows in the builder, with some limited edit functionality! For example, you are now able to reposition a tooltip, or re-order the steps in your flow. Will help maintain some flexibility for change while keeping the content locked down.

🥾🐞Bug fixes

  • Fixed bug for manual tooltip placement where checking off boxes created child selectors, rather than chaining them together.
  • When a tooltip is switched to "manual placement", the selectors used for "auto placement" are properly checked off in the list.
  • Closed up issue where styling on customer sites would impact the "Add Step" menu, making the icons huge and unusable. Like Yogi the Bear, it was comical but a real problem.

More

  • Reduced the content security policy (CSP) of the Flow Builder. Fewer whitelist needs makes for happier security teams!
  • The SDK now uses Subresource Integrity tags. This feature makes code stored and delivered by a CDN more secure against third-party tampering. Basically, it means our customers can be more confident in what they install on their website from Appcues.

January 2020

Studio

  • CSV exports got a little tune-up: both the "Basic" and "Full" export types can now be filtered to only include form responses from your surveys. We're excited to better support customers using forms to learn more about their users.
  • Re-named the "Get Inspired" section of Flow Templates to "Templates", to make it more discoverable. If you've used one, let us know how it went. We're planning to add more in the future.
  • Creating a segment from the audience targeting section in flow settings wasn't working. Now it's all fixed up.
  • Resolved a bug where if a user had no tags, it would crash the flows list page. Loads like a charm now.
  • Fixed a bug with the diagnostics page where user profiles weren't loading when coming straight from the Appcues debugger. Hopefully you never need it, but when you do, it's now working as intended.
  • Improved the experience for managing events in audience targeting. Now you can click through to your events list, to see recent examples with dates. Never get confused which event is which again.

Experiences

  • Big upgrades for customizing button text in the Builder. We were seeing issues with the cursor jumping around while editing buttons, and it was causing serious headaches. To combat it, we needed to totally rebuild how buttons work. It will probably take some time to dial the details in perfectly, but we're excited to be rolling those changes out.
  • Hero images in build mode and preview mode now always match. So important that every pixel of your team photo, product screenshot, or diving corgi gif shows up correctly.
  • Fixed a bug where the Flow Builder would crash completely, rather than display the red error banner. Now you'll get a slightly better experience, and we'll get a more accurate report on errors (so we can fix those, too).
  • Updated the Appcues Dark theme for tooltips, so the header text color isn't black. Oops, that made things difficult to read. Now it's all fixed up and ready to go.
  • We also closed up a bug related to progress bar support with themes. It's now working properly.
  • Fixed bug where the dotted border that renders when editing content would remain on screen after editing until you hovered on/off of it again. No detail left unscrutinized.
  • The alignment options for text, images, buttons, and emojis now remember what you set. Another one of those small changes in building that can make a big difference.
  • Fixed a bug where the "Back" button option in step settings would render both disabled and checked.
  • Pressing enter in an input field while building no longer crashes the builder. Oops 🤦.


NPS

  • We now support custom NPS questions that stretch across two lines. Cue the duck boats! 🎉

Other

  • We spent some time researching Chrome's upcoming SameSite changes (read more). We've determined customers will not be impacted by this change, for two reasons:

1. The only time our SDK sets a cookie is when a flow redirects the user to another URL at the end of a flow.

2. That cookie is a first-party cookie that uses the domain of your site, not ours, so it isn't affected by Chromes updates to third-party cookies.

In short: all is well, and the cookies are good. Phew! 🍪

December 2019

Studio

  • Added support for multiple custom fonts in themes.
  • Text was updated across the app. We reduced size where we could, so it isn't overwhelming.
  • Tables also got a re-design. Much easier to parse now.
  • A few bugs fixed for Themes:
    1. Slideouts now respect a theme's backdrop styling (opacity and color).,
    2. Header text (H1 to H5) in tooltips/hotspots now respects a theme's tooltip/hotspot font color.
    3. "Appcues Light" theme was sometimes being applied instead of your default theme. That has been resolved.

Experiences

  • We added the ability to specify whether a custom button should inherit primary or secondary button styling from a theme. 🙌
  • Our infrastructure work continues to pay big dividends. Recent changes to the Flow Builder have led to massive speed improvements. We're seeing median load times dropping across the board by ~85%.
  • Multiple bug fixes for crashes in the Flow Builder when a tooltip/hotspot selector was incorrect.
  • Fixed a bug for fine-tuning on tooltip and hotspot positioning. Now you can go back to placing tooltips exactly where you'd like without issues.


Other

  • Fixed user estimation for user IDs were longer than 36 characters.
  • Updated the color picker for NPS building.

November 2019

Studio

  • The new Themes builder was released to all customers! 🎉
  • Some updates to our free trial language to make it even clearer.
  • Fixed the MAU counter so it tracks anonymous and logged in users appropriately.
  • Three improvements for CSVs:
    1. Better support for very large date ranges,
    2. A fix to issues that caused columns getting stuck together,
    3. And finally, if something does go wrong with an export, we notify the user.
  • Fixed a bug where having an invalid build URL would crash the Flow settings page. That was a bad situation, and now it's not!
  • Released an update to ensure segment descriptions are saved the first time. This wasn't working consistently.
  • If you create a new theme, and then decide against it (close it without saving), we'll automatically delete it for you. It wasn't bringing you joy.
  • Added zap templates directly onto the Zapier integration card on the Integrations page. An even faster way to get started automating work.
  • Fixed a bug where the goals limit for different plan tiers could appear incorrect.

Experiences

  • We added spellcheck to the building experience. Yur welcame.
  • Put some better placeholder copy into the "Create Flow" modal to hopefully reduce confusion for all!
  • The yellow "Wrong URL" banner (the one everyone loves to hate) will no longer display on login pages (those with /login or /signin in the URL).
  • Fixed a bug with user property fallback. Now Hello { user.name | friend } will properly print Hello friend.
  • Simplified the help text in the builder's tooltips. It still helps you get the point, just faster.
  • Modals now better respect the "show progress bar" setting in themes.
  • Released a fix to make sure custom z-index for steps was being saved and applied properly. This has been nagging us for a while.
  • Re-built the Help menu in the builder. We removed the announcements stream (use the What's New page for now). This small change will speed up the Builder for all.
  • Temporarily removed the preview screenshots from the Saved step templates list. We'll be bringing that back better than ever shortly. Thanks for your patience!


Other

  • Released an updated Listserv service, which manages the list of event names and user properties. This should improve loading across the Studio, and resolve any issues large customers had with loading their user properties data.
  • Added userId to the properties we send to the Heap integration automatically.
  • BUG BASH: we closed 24 issues in our first ever bug bash.

October 2019

Studio

  • Some cleanup on the Overview page: We simplified the Flywheel segments metrics display, we removed the "most viewed flows" section, and we added recently created flows in to the "recently edited" section.
  • Updates to recommended parts of installation.
  • A slew of improvements to the new Themes builder based on Early Access feedback.
  • More readable descriptions for Segments and Goals, with some nice color coding for clarity.
  • Our Salesforce integration is now live! Customers on the Growth & Enterprise plans who are interested in learning more can get started here.

Experiences

  • A slight re-design to the builder bar (where the steps go).
  • Added contextual tooltips to the actions in the settings sidebar. Now you know what all those actions are!
  • Simplified the page change modal.
  • A litany of behind-the-scenes improvement to loading different parts of the builder, so it's snappier and more consistent.
  • Updates to NPS surveys: leaving written feedback is now a smoother experience.
  • We also re-designed the empty state for the NPS page.
  • We made some changes to how flows work to resolve multi-page issues.


Other

  • More consistent user data in the Zapier integration (which is LIVE, btw). If you're interested in getting set up (cool stuff like piping NPS responses into Slack, or getting notified when a prospect completes a flow), head here.
  • Stronger caching support for our properties and events, so they'll load faster.

September 2019

Studio

  • The delta indicators for data on the Overview page have been restored! Those tiny numbers can have a huge impact on understanding flow performance. Installation got several UX improvements. Most notably, our help widget doesn't block the action button (sorry about that, we got a little eager there). And it's clearer which properties are must-have and which are recommended.
  • Analytics data will now always display as full numbers. Dividing by zero was a bad idea.
  • Dropdown menus got an update. Previously, items at the end of the list could sometimes get cut off. Now, we'll show every single item in its full glory, because with browser types—like children—it's impossible to pick a favorite.
  • We don't allow segments that use other content (like a flow, a Checklist, or another Segment) to be deleted. That's not changing. But now we tell you what other content the segment is connected to, so you can make the necessary updates.

Flow Builder

  • The help menu in the Flow Builder was updated. We simplified the options to make finding things (both for new and experienced users) a lot easier.
  • Y'all, there is a brand new icon for the Flow Builder Chrome Extension. We took the rounded corners to 11, and now it's a circle. Happy days are here at last!
  • Fixed a bug where custom HTML blocks in flows would display differently in building vs. preview mode. That was anxiety-inducing, and I'm glad it's all fixed up.

SDK

  • The new version of our SDK was rolled out, which includes a pretty dramatic improvement in load times. Absolutely nothing is required from your end, just enjoy it. Use that extra time to go grab yourself a smoothie. You earned it.

August 2019

Flow builder

  • Two major updates to the building experience: the component picker (for when you add a new component) was fully rebuilt, and we also introduced the Minibar, a re-designed menu for styling components. These are just the beginning, and we are thrilled to release them to you.
  • We shipped an update to the "Building on the wrong URL" experience, which we've been iterating on over the last few months. It should reduce confusing occurrences of the "Wrong URL" banner.
  • Event triggering (for Enterprise plans) now overrides existing flows. This was consistent feedback from our customers, so thank you!
  • We released several changes related to authenticating in the Flow Builder. Customers were having trouble with infinite redirects. Those should now be fully resolved. 😃

Studio

  • We tuned up Segments and Goals, related to the work we released in July. Thanks to everyone who provided such insightful feedback. 🙏
  • New User Permissions were rolled out fully for our Enterprise customers. Enjoy!
  • Small but mighty: the images we generate for your Flows now include custom buttons (they disappeared for a bit).

July 2019

Flow building

  • Modals, slideouts, and tooltips are now more responsive, so they look great on mobile. 📱
  • Better loading experience for templates sidebar.
  • Made the build URL more lenient, so you can get started with flows quicker and easier. More time for important conference calls.
  • Screen reader improvements to Appcues hotspots and tooltips. They now announce their presence in a helpful way.
  • Brand new inspirational flows that highlight tried and true patterns you can try with a few clicks. 😎
  • A sleeker, simpler the flow preview experience. 
  • Re-design for component options menu in the Flow Builder. Moved the "button" option out of "Advanced" and near the top of the list. Much easier to find! 👓
  • We also tweaked the entrance animations for modals and slideouts.

Flow settings & management

  • Super charged segments and goals. Track how many of your users qualified to be in them, and see a sample of the most recent users. ⚡
  • Brand new Flywheel segments, displayed on the segments and overview pages, to help you track how your users are moving through the steps in the user journey. Moving customers from Evaluators to Champions is the key to healthy growth. 💪
  • For segments, after setting conditions, you can estimate how many of your users might qualify for them in the future. 🔮
  • Widened the segments dropdown, so segment names should fit better.
  • Better grouping of items in select menus, so multi-line items are easier to read.
  • Improved contrast on all action buttons across the dashboard, for accessibility and readability.
  • Added segment descriptions, so teammates can leave context for each other.
  • Created and updated by tracking for segments, to keep track of what your teammates are up to. 
  • Display the list of flows using each segment, so you can visualize what users in that segment will see.

NPS

  • Extend the maximum NPS CSV export dates to 180 days. (Oh, and a new label to make it more discoverable.)

Platform

  • Made some changes to how we parse what end users put into forms, and it's led to a dramatic reduction in time spent preparing data to be shared.
  • The qualifier got a major speed bump, so flows will show even faster. We're not nearly done on this yet.
  • Tuned up the performance on the goals page, it's loading much faster now. 🚤

June 2019

Flow Builder

  • Streamlined workflow for new flow creation. Removed several clicks, unused use case templates, and made it possible to select a flow template in the first step. It's great.
  • Updates to Saved Templates. Made them easier to differentiate for re-using.
  • Fixed an issue where < and > didn't show up properly in buttons. Was related to a previous security improvement we put in place. Security, it's hard.
  • That fun little Appcues button that followed you around the internet is now gone. We called it Floaty internally. It is no more. Bye Floaty.
  • Reduced the number of events we include in evaluating flow triggering. Everyone should now enjoy a 50ms improvement in flow display. #progress!
The updated dashboard

Dashboard

  • A complete facelift of all pages on our new design system. Every page was updated. I'm partial to the color on the overview page, it not only looks amazing but helps concentrate attention on those top-level metrics.
  • The new authentication service was rolled out to all users. This was related to logged in errors when switching back and forth between the web dashboard and flow builder, and also issues when building flows and then losing progress.
  • A redesigned subscriptions page was released, to make it easier to understand what comes with each plan. Thanks for the feedback on this!
  • Also updated: the goals empty state. This feature is really valuable, but hard to discover. We're starting with a more descriptive empty state.
  • Better navigation update inside flows, to make it faster to jump between settings and analytics pages.

May 2019

Flow Builder

  • A much faster Flow Builder: Several infrastructure changes we've been preparing for the last few months went live in April, and means the Flow Builder loads faster than ever.
  • Totally revamped step templates. To help you create great flows faster, step templates come with helpful placeholder copy and images.
  • We also created a new template for tooltips and hotspots called Iconic. Create a simple tooltip with an image fast. Simple is beautiful.
Image of a tooltip from Appcues
  • A litany of small usability changes to the sidebar behavior. While none are big, in aggregate they save whole bunches of clicks moving forward. As an example, new steps inherit the theme from previous steps. 🎉
  • Moved the "Progress on click of" setting for tooltips up in the sidebar. It was getting buried.

Dashboard

  • The Flow settings page layout was updated - it's now more understandable and makes room for planned future powers. 💥
Screenshot of the updated settings for publishing a flow on Appcues
  • More iteration on the installation experience, continuing to make that a clearer experience for new users.
  • Improved segment deletion prompt: now we tell you which flows are being targeted by a segment you're trying to remove. Sorry we made that so difficult!
  • We now detect and warn you about using ad blockers that prevent installation with Segment. Whew, that was a weird bug.
  • CSV exports of your NPS data now include every user property for every response row. Be a know it all. 🤯
  • Pretty much every modal in the app got a facelift, thanks to the hard work of Mary-Kate!
  • The sign out button is now much more visible and discoverable from your settings. Holy cow that thing was hidden! 🐮

April 2019

SDK

  • We released a change last week that restricts the use of custom javascript in your flow content. This is to prevent cross-site scripting attacks from being embedded in Appcues flows. This was already not recommended, but now it's not possible at all. Existing flows are grandfathered in, but if this is something you rely on, please reach out to our support team. This change will keep end user and Appcues data safe.

CRX

  • Improvements to "getting on the right page for building" experience, for folks with dynamic URLs or who are sharing the building across team members.
  • Small update to the buttons in the sidebar: they look much better now.

Dashboard

  • Updates to CSV Exports: we now include all properties that match "mail" and include them in the export.
  • Another update to CSV Exports: NPS exports will now include just one line per response, and only a handful of the most useful columns.
  • "Just Form Responses" exports are now only form responses: if the user didn't submit a form response, they won't be included. That will clean those exports up dramatically. One thing to note: if no users submitted a form response, you'll end up with an empty export. Which could be lonely. Hopefully someone responded.
  • Additional changes to our install flow were released. Really important people get installed right. Get in touch if you think your install could use a review 👀

March 2019

Web App

  • We rebuilt a number of pages in the dashboard, making them faster and more responsive on all screens. The account page, integrations page, and subscriptions pages are now super snappy.
  • A big update to our installation process was released. This will make it much quicker and more straightforward to get started with Appcues. Thanks to everyone who provided feedback on the old one, and to everyone who refers friends to Appcues!
  • A new flow analytics engine was released. Flow performance data for accounts of all sizes is now loading much faster.
  • A brand new option for CSV exports: you can now get form responses only. This will dramatically reduce parsing time for anyone just looking for form entries.


Flow Builder

  • Step settings in the Flow Builder got a major facelift. The goal is to make them easier to understand and use.
  • We've been iterating on the banner that displays when you try to edit your flow on the wrong URL. This can happen to teams that share flows, or build them on dynamic URLs.
  • Default page targeting for flows has been updated. When you build a new flow, page targeting will be automatically set to equal the page you built the flow on. This will prevent anyone from accidentally publishing a flow to all pages (yep, it's happened to us).

Mobile

  • We made a number of improvements to the installation and app syncing process. Thanks to all the early customers who provided feedback and bug reports.
  • We improved targeting experience for placing tooltips. You can now get live feedback on uniqueness of selectors on the page.

February 2019

New tooltip placement prompt for clearer guidance

At a recent User Test Fest, we learned it’s unclear how placing a tooltip works—especially to new users. After considering larger changes, we settled on simple guidance in the bottom bar, which appears while placing a tooltip.

Better error states across the product

We know that things can still go wrong, even with all the work we’ve done to resolve issues over the last few weeks. When they do, we’re going to give you a heads up about what’s happened—and what you should do next. Both the Flow Builder and the dashboard got new error states in January. Our hope is that you’ll never be left feeling stuck or unclear about what to do next.

Even more news

Dashboard

  • Checklist building page refactored— it’s now much, much faster to build and edit Checklists.
  • Error state handling in the dashboard. No more crashing!
  • Resolved more than 30 small issues and bugs—so many improvements, big and small.

Flow Builder

  • Improved the loading experience—it’s now even faster!
  • Improved communication about connectivity issues.
  • Refactored of all the key experiences to make them more reliable.
  • Rebranded and improved onboarding experience.
  • Squashed 12 bugs—should be a big step forward in improving the flow building experience.

SDK

Improvement to permalink resiliency—permalinks now work even in apps with fast redirects.

January 2019

Helping users understand how to build flows across pages

  • After a user makes a page change for the first time, we now render a tooltip above the action step to educate users about the new page change type
  • We have another video overlay! This one renders for new users that click Navigate for the first time. This video shows users how to make page changes.
  • We redesigned the action settings modal by eliminating all of the on-screen text and moving it into hover tooltips. Also, the modal now provides links to the page change docs and video overlay in case further clarification is needed.


Improved analytics

We updated the analytics processing and delivery system to make it faster and match accurately with the exported analytics.

Faster Test Mode

We pushed some changes that make the test mode redirect (the new page that opens and loads your test) significantly faster in most cases.

CRX bug fixes - A more resilient Flow Builder

We made tons of improvements and bug fixes to the Flow Builder this month.

  • We’re smarter about how we access steps within a page container.
  • We handle old user id’s that had malformed strings in them.
  • We better load TypeKit for our customers that use custom fonts.
  • We safely render templates even when they haven’t fully loaded yet.
  • We don’t try to add event listeners to hotspot and tooltip group frames if they don’t exist.
  • We fixed a bug that caused the CRX to crash on fine-tuning tooltips.

New SDK version

  • This version will more thoroughly close out the Action Driven Tooltip (ADTT) so that the flow can proceed to the next step.
  • If a user navigates too quickly across pages, this version saves the navigation in the SDK’s flow state in a better way. It more reliably carries that action across pages and waits for the correct one to match (or until the page check limit is reached).

December 2018

Easier testing and flow collaboration with Test mode

Appcues test mode allows you to quickly and easily test flows live on your site, just how they'll appear to end users. You can also share test mode links with collaborators, so they can see your flows live without needing an Appcues login or the Flow Builder installed.


Dashboard

Clearer button to launch the Flow Builder from the Dashboard, and it now opens in a new tab(eds note: thank you all for the feedback on this).


Better error states across the product

We know that things can still go wrong, even with all the work we’ve done to resolve issues over the last few weeks. When they do, we’re going to give you a heads up about what’s happened—and what you should do next. Both the Flow Builder and the dashboard got new error states in January. Our hope is that you’ll never be left feeling stuck or unclear about what to do next.

Flow Builder

  • New error state for the Flow Builder. When something goes ‘bump’ in the night for the Flow Builder, now you’ll be the first to know.
  • More educational content in the Flow Builder, this time for Page Changes.

November 2018

More Dashboard updates for brand alignment and usability

Following up on the October 2018 updates to our Appcues brand, we’ve continued making changes to our in-app Dashboard to make usage more consistent, increase the speed of search and filter on the Flow List, and color and style updates to better align with the brand. These changes also include a few UI bug fixes and a visual overhaul of the NPS product.


More flexible user navigation through flows

In November, we released “Let the User Navigate” functionality for page changes within flows. With Let the User Navigate, the user will be able to interact with the current page, and even navigate to a page outside the flow. If they end up back on a page that matches the expected path, the flow will continue. Let the User Navigate also introduces support for wildcards, so matching dynamic sections of URLs is a snap.


Dashboard

  • The default domain for targeting purposes will now be the domain the flow was built on. We learned this was far superior to defaulting to “Everywhere my Appcues embed script is installed”.
  • Related: if you remove the last domain in your targeting settings, “Everywhere my Appcues embed script is installed” will no longer be auto-selected. Another change to soothe anxious nerves.
  • Flows will no longer show by default in the in-app widget. This was a big headache for customers who were using this beta functionality.


Flow Builder

  • The “Add step” button is now displayed inside the current page group, alongside the steps on that page. Our goal is to make it clearer where you are adding steps, and be able to add steps into the middle of a flow.
  • Similar to the Dashboard, we made a number of branding consistency and usability updates to the Flow Builder.
  • We spotted some templates that didn’t have preview images, which made it a bit scary to add those to your flow. No more!
  • A few improvements to the reliability of the Flow Builder. No need to go into nitty-gritty details, but it should work more reliably, and more improvements are planned.


SDK

  • A user tracking bug we had with anonymous users have been resolved. This is now working as intended.
  • 4 bug fixes for Checklists, including an update to the Google Analytics integration.
  • The SDK now serves CSS from a CDN, rather than directly from the API. This should save ~100ms per request in most cases. Faster is better.

October 2018


We glowed up!

We’ve been hard at work on this one, and we’re excited to share the results! Appcues is growing quickly, and it was time for our brand to evolve as well. Both the homepage and app dashboard underwent a major re-design, which is still rolling out. You’ll start to see a lot of “blurple” around these parts and we hope you love it!

The app re-design is rolling out slowly, but you can activate it anytime by clicking the banner on your dashboard.

Custom date range for CSV export (and export re-design)

Lots of customers generate CSV exports of their flow analytics to get in-depth information on how each step of their flows are performing. We gave the export experience a fresh UX update, and added a _custom date range_ option, so you can get exactly the data you want. One more tiny change with a big impact: exports are now normal 'zip' files, rather than funky 'gzip'. Should save some time for the spreadsheet-obsessed out there.


Events & Properties re-design

Events and Properties are an important part of proper targeting. We re-designed the layout of the page, to make them more readable and easier to use. They are split out into three separate categories (Events, Custom Properties, and Auto-Properties) to make it clearer which properties you control, and which are sent in automatically by Appcues.

Page Changes now added automatically

Get excited, multi-page flow builders, the building experience is about to get much easier. A Page Change action will now get added to your Flow automatically when you navigate to and start building content on a new page. As part of this update, we also removed the modal that popped up when you navigated to new URLs. Because it was scary 👻.
This is just the start. Over the next few months, we plan to continue improving the experience of building flows. We’ve snuck a few other small adjustments already, like moving the Step Settings button over to make room. Stay tuned for more!

Other Flow Builder changes this month

  • It’s now much more straightforward to delete a single step, rather than the whole group. No more accidentally deleting your hard work.
  • We removed Record mode from the Flow Builder. In it’s place, we’re working on a brand new “Test Mode” that you’re going to love. Get in touch if you want to beta test!

September 2018


Checklist beacon offset

In addition to the left and right default positions, you can now customize the positioning and choose to place your beacon anywhere in your app.

Checklists wait for other content to finish first

Checklists don’t block other Appcues patterns anymore. The Checklist now patiently waits for flows with modals and slideouts to complete before appearing.

Checklist Appcues.show()

You can now manually trigger an Appcues checklist just like a flow. As checklists are different from flows and are inherently persistent, once manually triggered, the checklist will appear on all installed domains/subdomains regardless of targeting. To end this behavior, use Appcues.clearShow()

Other changes from this month

  • Show Step and Step Child IDs somewhere in the CRX (#426)
  • Fixed a nasty bug with flows ending prematurely after an action-driven tooltip into a page change.
  • The page targeting helper now support wild card domains
  • Share button is now 'Permalink' (better reflecting what it's for), and the Edit button has been moved down to be across from the Preview URL.
  • The "Publish Flow" confirmation modal now scrolls properly, so customers on small screens can still access the publish button.

August 2018


Checklist: All text now editable

All the text on your checklist, including button text, is now customizable.

Checklist analytics went live

You can now measure the performance of your checklists once you have published them.

Flow list tag management

Now you can assign tags to your flows. The original categories that we had earlier are now used as tags for your flows.


July 2018


Little card in the targeting page

Tells you more about events and properties, will give you data type and example values.

New subscription page went live

Customers on modern plans should be able to see their plan details, MAU info, billing details and Billing History.

Checklist: Sequential checklist support available

If there are certain steps that you want your customers to take in a specified order, you can toggle the checklist so that an item cannot be initiated until the preceding has been completed.


NPS data export went live

You can now easily export a CSV for your NPS data.