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The Appcues Platform consists of a web application that delivers content to customer applications, and a software development kit (SDK) that serves that content. Our data is stored in secure environments, completely managed by first-class cloud vendors like Amazon and Google.
At Appcues we take any reports of vulnerabilities seriously. If you encounter a security issue with any of our software or services, please report it to firstname.lastname@example.org. We have an internal SLA for responding to such issues, and are committed to responding and fixing any issues promptly. Please note that it is against our Terms of Service to run automated security scanning tools against our system without prior approval. If you are interested in providing such a service, please contact us at email@example.com.
Appcues is committed to protecting your personal information. For more details, please see our Privacy Statement.
The Appcues Platform is designed for redundancy and the expectation that failures will happen. Our web application is hosted separately from our APIs, which are also separate from our databases.