Appcues integrates with chat platforms, but we doesn't include one in its product offering. Instead we offer a full suite of in-app messaging tools to engage your users at scale.
Does Appcues 'float' on top of my product like Intercom?
Not really. Appcues looks native to your product, and you can control the placement of your in-app messages.
Do you integrate with a knowledge base?
Yes. You can link to Appcues flows from any existing knowledge base to help users with product walkthroughs.
Is Appcues immediately recognizable?
No—Appcues looks exactly like your product once you customize it with our styles editor.
Do people use Appcues with Intercom?
Yes, definitely. Intercom provides email and chat features that compliment Appcues well. We integrate with Intercom to make them work well together.
How do you install Appcues?
We've focused on making our platform super easy, so you should have no trouble building the flows you imagine. That being said, we have an excellent team who is always available to help you answer questions, point you to beautiful sample flows, or advise you in getting the most out of our platform.